Shipping Information
Our Logistics Service: Safe & Secure Delivery Guaranteed
During the shopping process, ensuring that your order is delivered quickly and securely is essential. We fully understand that reliable logistics play a vital role in smooth delivery and overall customer satisfaction. Below is a detailed overview of our shipping process, delivery timeline, and important notices.
Order Processing & Shipping Flow
1. Order Placement
Once your order is confirmed, we will place a purchase order directly with the manufacturer. The manufacturer typically arranges shipment within 3–5 days.
2. Warehouse Inspection
After the watch arrives at our warehouse, it undergoes a thorough inspection, including:
- Movement performance
- Case, dial, and overall appearance
- Functional accuracy
Only watches that pass all inspection checks will proceed to the next stage.
3. Quality Check Videos
Before international shipment, we will provide two inspection videos for your confirmation, allowing you to clearly review the condition and operation of the watch you will receive.
4. International Shipping
Once inspection is completed and confirmed, we will arrange international shipping. The estimated delivery time is 8–12 days, depending on destination and logistics conditions.
Shipping Time Explanation
We do not keep any watch inventory. All watches listed on our website are ordered directly from manufacturers after you place an order. While this process may result in slightly longer handling times, it ensures that:
- Every watch is the latest version released by the manufacturer
- No outdated or long-stored stock is shipped
- Each order receives individual quality inspection
If any issue is found during inspection, the watch will be returned to the manufacturer and replaced with a new one. This process may extend the shipping timeline slightly, and we sincerely appreciate your patience and understanding.
Order Tracking
Once your package is shipped, you will receive a shipping confirmation email containing:
- Your tracking number
- Tracking instructions
You can track your shipment in real time via:
http://www.17track.net/
Important Notices
- Please ensure that your shipping address is complete and accurate to avoid delivery issues.
- We are not responsible for failed deliveries caused by incorrect or incomplete address information.
- If a package is refused by the recipient, all resulting responsibilities and costs will be borne by the customer.
Customer Support
We are committed to providing a secure, transparent, and reliable shipping experience.
If you have any questions regarding the logistics process or require assistance during shipment, please feel free to contact our customer support team. We are always happy to assist you.
Thank you for your trust, patience, and continued support. We wish you a pleasant shopping experience!
